Shipping & Payment Information for 1401 Soundwave Records LLC
Shipping Information
We aim to ensure that your orders are delivered quickly and securely, using trusted carriers such as FedEx, USPS, and UPS.
Shipping Options
We offer the following shipping options to meet your needs:
Local Shipping:
Orders within the United States are shipped using FedEx, USPS, or UPS. Standard, expedited, and next-day delivery options are available at checkout.
International Shipping:
We deliver worldwide to supported zones through FedEx or UPS international shipping. Delivery times and costs vary depending on the destination.
Supported Shipping Zones
Domestic: All 50 U.S. states, including PO Boxes (via USPS).
International: We ship to select countries worldwide. During checkout, the system will confirm if your location is eligible for delivery.
Order Processing & Delivery Times
Processing Time:
Orders are processed within 2-3 business days after confirmation. You will receive an email with your tracking number once your order ships.
Estimated Delivery Times:
Domestic:
Standard: 7–10 business days.
Expedited: 2–3 business days.
Next-Day: 1 business day.
International: 10–30 business days, depending on customs and local regulations.
Returns, Exchanges, and Damages
We strive for 100% customer satisfaction. Please review our policies below:
Returns:
Unused items in their original packaging may be returned within 30 days of delivery. Customers are responsible for return shipping costs unless the return is due to an error on our part.
Exchanges:
If you need a different size or item, please contact us to arrange an exchange. Exchanges are subject to stock availability.
Damaged or Defective Items:
If your item arrives damaged, please contact us within 7 days of receipt. Include photos of the damage, and we’ll arrange a replacement or refund.
Lost Packages:
If your package is lost in transit, contact us immediately. We’ll work with the carrier to resolve the issue and ensure you receive your order.
Payment Information
We accept the following payment methods:
Major credit and debit cards (Visa, MasterCard, American Express, Discover).
Secure payment platforms like PayPal.
Buy Now, Pay Later options may be available (if supported by our site).
All transactions are processed securely. We do not store your payment details.
Contact Us
If you have any questions about your order, shipping, or payment, please reach out:
Email: 1401soundwaverecords@gmail.com
Mailing Address: 3400 Cottage Way, Sacramento CA 95825
Thank you for choosing 1401 Soundwave Records LLC. We appreciate your trust and support!
